Where Christmas Begins

Hereford's best rated Christmas grotto experience.

Book your festive family visit today.

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5th December - Christmas Eve

Due to social distancing rules we are unable to offer a live performance this year! 

Each visit will last around 15 minutes in total.

Step into the Enchanted Kingdom for our Santa’s Enchanted Grotto experience and prepare to meet the big man himself. While you and your little ones wait for your time with Santa, you’ll have your own private meet and greet with our Elf in charge, who will take you to post your letter to Santa and tell you if you’re on the naughty or nice list. In addition to this, each family will participate in a mini game show where prizes ranging from a lump of coal, to tickets to our next event will be up for grabs. All children will receive a special gift, there will also be an opportunity to have your photo taken with Santa (socially distanced of course). Professional photos will also be taken which can be purchased at your own discretion.​


There is no need to worry about being rushed in and out, as we pride ourselves in taking our time with our Santa meet and greets. We know this can be a big moment for some children and the last thing we want is grown-ups feeling their little ones didn’t get the full experience.

Families will be able to enjoy this as a highly personal, worry free experience, as we observe all guidelines by allowing only one family/group at any given time-slot to enter. We will also have our head of cleaning ‘Dettol the Elf’ around at all times, who will be ensuring that every touchable surface is fully disinfected before and after each group enters or leaves the experience.  ​

Ticket Prices


Child Ticket

Adult Ticket


Under 1 Year Ticket


Under 1 Year Ticket

including gift


Carer Ticket